Warhammer
Mixed experience - some customers report welcoming, knowledgeable staff and positive community; others describe staff as disengaged, condescending, and unhelpful to newcomers. Inconsistent service quality noted across multiple visits.
- Official GW retailer
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This Week At Warhammer
Verified from public schedule sourcesWhat You'll Find
Tips From Regulars
Staff quality is inconsistent — experiences range from extremely helpful and patient to disengaging and condescending. If you encounter an unhelpful staff member, consider visiting at a different time or trying independent retailers like Crossroads Games, Greenhouse, or Wizard Ridge for more reliable customer service.
Ask for Dan or staff members known for patience and expertise when visiting, especially if you're returning to the hobby or new to the game. Multiple reviews highlight that specific knowledgeable staff members provide exceptional setup guidance and painting instruction for beginners.
The store stocks all major Warhammer systems (40K, Kill Team, Age of Sigmar) with a clean environment and display models. Painting supplies and rulebooks are available in-store for immediate starter setup.
Prices are higher than independent game stores — expect to pay roughly $10+ more on some sets compared to local game shops. Reserve this GW retailer for specialized purchases, pre-orders, or painting supplies where you need immediate availability.
